Responsible Gaming

Our Commitment to Responsible Gaming

At focusmotors.co.nz, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.

Age Verification

Online gambling in New Zealand is only available to players aged 18 years and over. We take age verification seriously and reserve the right to request proof of identity and age at any time. If you are under 18, you must not use LeoVegas or any online gambling services.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone else, it may be time to seek help:

• Gambling more frequently or with larger amounts than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities from family, friends, or partners
• Neglecting work, study, or family responsibilities due to gambling
• Borrowing money to fund gambling activities
• Feeling anxious, irritable, or restless when not gambling
• Unable to cut back or stop gambling despite wanting to
• Using gambling to escape problems or negative emotions
• Lying about the amount of time or money spent gambling
• Experiencing relationship problems due to gambling

Self-Help Tools & Responsible Gaming Features

LeoVegas provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session
• Reality Checks: Receive regular reminders during play about how long you've been gaming and how much you've wagered
• Session Time Limits: Set automatic breaks or session duration limits
• Self-Exclusion: Temporarily or permanently exclude yourself from your account

To access these tools, log into your LeoVegas account and visit the Responsible Gaming or Account Settings section.

Support & Help Resources for New Zealand

If you're struggling with problem gambling, help is available. The following organisations offer free, confidential support:

New Zealand Resources

• Problem Gambling Foundation (NZ)
  Website: www.pgf.nz
  Free Phone Line: 0800 664 262
  Available 24/7 for confidential support and counselling
• Gambling Helpline (Samaritans NZ)
  Phone: 0800 654 654
  Free and confidential support services

International Resources

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org

Call to Action

If you think you may have a gambling problem, please reach out for help today. There is no shame in seeking support—problem gambling is a treatable condition, and help is available. Contact the Problem Gambling Foundation on 0800 664 262 (available 24/7) or visit www.pgf.nz for more information.

Remember: gambling should only ever be for entertainment. If it's affecting your wellbeing, finances, or relationships, it's time to seek help.

Last updated: 2026